About the Program
In the 1980s, one study found that approximately 80% of adults self‐identified as “shy,” but by 2000, the study indicated that 93% of people stated so. Heightened dependence on technological communication makes it even easier to avoid direct communication with others. Why do some people slave away at their desks, while others advance their careers through lunches and “water‐cooler talks?” The answer: “It’s more than what you know, it’s who you know.” With the flood of information and online social networking, these words of wisdom apply more today than ever before. In order to effectively advance, manage and lead, you’ll need adept communication skills to influence others and advance mutual goals. This course trains you to leverage these verbal and non‐verbal skills to meet others effectively, network internally and build strategic relationships. You’ll learn how to boost your career and organization as you help others with theirs. This course teaches you to:
- Design an “Impressive First Impression”
- Navigate organizational waters with political savvy and build strong relationships
- Read” others better and gain more overall influence from managing teams to “managing up” with your executives
Impressive First Impressions
- Content is King but Impressions are Aces
- We’re Thinking Animals: Primal Instincts & Practical Intellect
- First Impressions, Work and Dress
- The Impression Zones: Utilizing Verbal and Non‐Verbal Techniques
- Repeat Impressions = Brand
Treat Yourself Like a Business
- You as a Business
- Social Generosity as Social Investment
Networking & Building Relationships
- Think F.A.R. (Follow‐up, Assist and Resource Gravity)
- The Partner Strategy Halo Effect
- Come Hungry, Look Piggish: Food, Drink and Handshakes
- How to Enter/Exit a Conversation and Talk to the Outlier
Organizational Dynamics & Political Savvy
- Companies Invest in You, Do You Invest in Them?: Loyalty and Leadership
- Technical vs. Soft Skills: A Tale of Two Employees
- Sharing and Being Nice: Politics Isn’t Always a Dirty Word
- Promote Yourself
Click here to register
January 18-19, 2013
9:00 a.m. – 4:00 p.m.
Location: UC San Diego
Rady School of Management
$1200 Participant Registration
$25 due at time of seat reservation.
Remaining $1175 due prior to start of class.
(Includes tuition, course materials, parking and breakfast.)
CEU's awarded: 1.2
Course Number: LEAD 301
"This was an ideal class for... professionals to learn about the aspects of the business environment that you cannot find in an HR manual."
- - Kiki Lorenz, College Relations
Manager, Toyota Motor Sales
Vu Pham, Ph.D. works with dozens of organizations at the Fortune 500 level. Previously, he held Research Fellow positions through the University of California Office of the President and the Paul Merage School of Business at UC Irvine. He completed his degree from Cornell University and has a book entitled, Impressive First Impressions: The Most Important 30 Seconds (And 30 Years) of Your Career. His work has been featured on national and international multimedia venues, such as CNN, MSNBC, the Associated Press, Voice of America, The Los Angeles Times, KSCI International Television, Diversity, Inc. and Strategic Innovators. He has given numerous keynote speeches internationally, and has written for both academic and mainstream publications.